Open a Shared Mailbox in Outlook via Browser

If you primarily use www.outlook.com to access your email, please follow the steps below to open any shared mailboxes of which you are a member of:

There are 2 ways to open a shared mailbox: as part of your account or in a separate window:

Add as part of your account:

1. Make sure you are signed in to your main Microsoft account on www.outlook.com
2. On the left side, under the Favorites section, you should see the title: "Folders" - right click it and choose the second option: "Add shared folder or mailbox":
   
3. Type in the full email address of the shared mailbox you wish to add, e.g. [e-mail]
4. You should now see the shared mailbox on the left side of Outlook-on-web, under your personal mailbox.

Open in a separate window:

1. Make sure you are signed in to your main Microsoft account on www.outlook.com
2. At the top-right, click on your icon/initials
3. Select 'Open another mailbox' (circled in red below)

                         

       4. Type in the name of the account/shared mailbox you wish to open, e.g. [e-mail]

       5. Your shared mailbox will open in a new tab